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RoastMyDorm Support Center

We're here to help! Get answers to your questions about dorms, ratings, and rentals.

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Frequently Asked Questions

How do I search for dorms in my city?
You can search for dorms by selecting your city from the home page. We currently have listings in Casablanca, Rabat, and Marrakech. Use the search bar to filter by university or location.
How do I rate a dorm or landlord?
After signing in, navigate to "Start Rating" from the home page. You can rate dormitories and landlords based on your experience. Your honest reviews help other students make informed decisions.
Is my personal information safe?
Oui! We take data security seriously. Your personal information is encrypted and only shared with landlords when you express interest in a dorm. You can control what information you share at any time.
How do I contact a landlord?
You can contact landlords directly through the "Contact direct" option on dorm listings. We provide their contact information and you can reach out via phone or email to discuss rental details.
Can I find a roommate on RoastMyDorm?
Oui! We have a dedicated "Trouver un colocataire" feature. You can create a profile, search for compatible roommates, and connect with students looking for housing in your area.
What should I do if I encounter an issue with a landlord?
Please report any concerns through our support system or email support@roastmydorm.com. Include details about the issue and we'll investigate promptly. Your safety and satisfaction are our priority.
Is there a fee to use RoastMyDorm?
Finding and rating dorms is completely free! We don't charge students to search for housing or write reviews. Some premium features may be available in the future.